Refund Policy

Draft — last updated 2026-10-29. Not yet reviewed; operator details pending.

Fuel packs

You can ask for a full refund within 14 days of buying a Fuel pack. If you've already used some of the pack, we refund the unused part. The refunded Fuel is removed from your balance.

Studio plan

You can cancel any time from Billing. Cancelling stops the next renewal and you keep the plan until the end of the paid month. If you ask within 14 days of a charge and haven't used that month's Fuel, we refund the charge in full.

When things go wrong

If an AI task fails its checks, the Fuel is returned automatically. If something else went wrong and cost you Fuel, tell us and we'll make it right.

How to ask

Contact us from the address on your account, or reply to the receipt from our payment provider. Refunds go back to the original payment method, usually within 5–10 business days.